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Frequently Asked QuestionsGeneral QuestionsWhat is the Steamazing! cooking method?Steamazing!™ entrées are based on the classical French parchment cooking technique called en Papillote, literally meaning "in paper". The parchment paper used in papillote cooking may be butterfly shaped ("papillon" is French for "butterfly"), square or rectangular. This time-honored technique has been used by gourmet chefs for generations and continues to be used by some of the world's finest chefs today. How does the food cook in a Steamazing! paper pouch?Inside the paper pouch, ingredients steam cook in their own juices, seasonings blend together and flavors are sealed in to moist perfection. As the food cooks, it lets off steam that is captured inside the paper pouch, causing it to puff up in a dome shape. Questions about our premium products and ingredientsAre Steamazing! products natural?Yes. Steamazing! products are made with all natural ingredients and contain no artificial flavors or colors. Virtually all Steamazing! entrées are made with no preservatives. What makes Steamazing! products different from other frozen entrées?There is no comparison. Steamazing! entrées are made from premium ingredients, including top-quality vegetables, large pieces of chicken, beef or seafood, and authentic seasonings, combined artfully to create wonderful, complex flavors. Nothing else is made like Steamazing!...that's why nothing else tastes like Steamazing!. Do Steamazing! products contain MSG?No. Are Steamazing! products really handmade?Yes. Each Steamazing! meal is lovingly prepared using only the freshest ingredients and artfully hand-assembled for perfect presentation. What are the current varieties of Steamazing! products?Please see the Premium Products page for a examples of Steamazing! products. Where can I buy Steamazing! products?Steamazing! products are coming to a variety of retail stores throughout the United States. Please check back with us shortly for a complete list of retail partners. Questions about preparationWhy shouldn't I puncture the bag prior to cooking?In order to cook properly, the patented Steamazing! paper pouch requires a completely sealed environment. Puncturing before cooking would allow the steam to escape from the bag, interfering with the cooking process. Due to microwave and conventional oven variability, in some cases the paper pouch may open slightly at the edges to release steam pressure. This could look like a small leak and can be a normal part of the cooking process. To avoid spills, we recommend cooking Steamazing! entrées on a microwave-safe plate (in a microwave) or on a baking sheet (in a conventional oven). I prepared a Steamazing! meal and the paper pouch opened slightly while cooking. Can I still eat the product?Yes, as long as you cooked the entrée for the total number of minutes recommended on the package instructions (i.e. the product is fully cooked). Due to microwave and conventional oven variability, in some cases the paper pouch may open slightly at the edges to release steam pressure. This could look like a small leak and can be a normal part of the cooking process. Are the results different if I prepare Steamazing! meals in the microwave vs. the conventional oven?No. The results are just as amazing, whether you use the microwave or conventional oven. How do I cook two Steamazing! pouches at once?Can I cook two different Steamazing! varieties at the same time?Why can't I prepare Steamazing! entrées in the toaster oven?The Steamazing! paper pouch needs room to expand once it begins to cook. Most toaster ovens are too small for the paper pouch and may cause the paper pouch to burn. Is it safe to use the product once it is thawed?No. Steamazing! entrées are designed to be cooked from frozen. Keep frozen until ready to cook and cook according to package instructions. Can I remove the pouch from the packaging before placing in the freezer?We recommend that you keep the pouch in the packaging until you are ready to prepare it, as this helps protect the entrĂ©e and ensure maximum freshness and flavor. Questions about our packagingWhat is the Steamazing! Paper pouch made of?The Steamazing! paper pouch is made of natural brown, unbleached kraft paper derived from wood chips, a by-product of lumber production. It has a see-through window made from material similar to that of an oven roasting bag. Questions about our companyWho owns Steamazing!?Steamazing! was created by and is owned by co-founders and chefs Eric and Dari CarrĂ©. Their company, Amazing Food Creations!, is based in Schaumburg, Il. Please see About Us for more information about our company. Back to top |
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